First-Line Supervision

Certification

This course is certified by the Illinois Law Enforcement Training and Standards Board.

Training Mandates

This course meets state guidelines for the following mandated subject areas:

• Constitutional Use of Law Enforcement Authority
• Cultural Competency
• Officer Wellness / Mental Health
• Procedural Justice

Description

Jan Mirikitani leads the class in group discussions on the topics listed below. The goal is to get Supervisors to consistently commit to their department’s missions for public safety & to develop their subordinates to achieve those outcomes.

It is also about understanding their role in building community trust. First-line supervisors have come from the ranks but must now embody community & department goals bigger than their friendships with other Officers. The training focuses on the Supervisor’s communications skills and commitment to Officer wellness & morale.

Topics

• Communication Assessment: their personal communication style & demeanor: assertive, aggressive, or nonassertive (passive).
• Leading/developing new Officers, laterals, quality Officers, & retired on duty.
• Working for Supervisor consistency between squads.
• Supervisors are gate keepers of maintaining internal & external department ethics.
• Customer service cored in Peel’s Principles of Policing.
• Why department confidentiality matters, including personal usage of social media.
• Professionally handling public complaints.
• Proofing & editing Officer reports towards quality narratives.
• How to coach Officers for improved performance & correct violations.
• Assessing & managing difficult & toxic employees & their impact on department morale, & public trust, if left unchecked
• Group practice with objectives related scenarios

Instructor

Deadline

Please register for this course by March 18.