Dynamics of Officer/Citizen Encounters

Certification

This course is certified by the Illinois Law Enforcement Training and Standards Board.

Training Mandates

This course meets state guidelines for the following mandated subject areas:

• Law Update  (annual)
• Use of Force  (annual)
• Civil Rights  (every 3 yrs.)
• Constitutional & Proper Use of Authority  (every 3 yrs.)
• Cultural Competency  (every 3 yrs.)
• Procedural Justice  (every 3 yrs.)

Description

Police interactions with citizens are in the national spotlight. What previously would not have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. Instruction will include guided discussions, video analysis, and case studies. Participants will also be introduced to the Think CLEAR Approach to Law Enforcement Professionalism:

Communication

Legal Authority

Emotional Intelligence

Adaptive Decision Making

Respect Unconditionally

The goal of Think CLEAR is to increase officer safety while simultaneously improving the quality of contacts with the public. Think CLEAR is an approach, rather than a framework, a model, or a checklist, because it is not rigid or sequential and all the elements are interrelated. It is designed to be a flexible approach to officer/citizen encounters and help officers focus on individual areas of performance. It can also serve as an effective evaluative tool for FTOs and Trainers.  By addressing the areas that most often lead to officers “going viral”, we can enhance their physical and career survival — a true win/win for the modern day law enforcement professional.

Topics

• Effective Communication with People in Crisis
• Current Research about the Threats to Officer Safety
• Awareness:  Going Beyond “Keep Your Head on a Swivel”
• Addressing the Culture of Speed in Law Enforcement
• Characteristics of Officers Killed and Assaulted (LEOKA)
• Unconditional Respect as an Officer Safety Tool

Instructor

Deadline

Please register for this course by November 28.